Privacy Policy
IDENTIFICATION OF THE DATA CONTROLLER
Name: Sociedade de Desenvolvimento da Quinta do Colmeal, LDA
Registered office: Quinta do Colmeal District: Guarda Municipality: Figueira de Castelo Rodrigo Parish: Colmeal e Vilar Torpim 6440 061
NIPC: 509903010
Telephone: +351 271 312 352 (call to the national fixed-line network)
E-mail: info@colmealhotel.com
DUTY TO PROVIDE INFORMATION
The protection of personal data of natural persons in Portugal is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”) and Law no. 58/2019 of 8 August, which ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.
“Personal data” means any information of any nature and regardless of the medium, including sound and image, relating to an identified or identifiable natural person. Therefore, the protection does not cover data relating to legal entities.
A person is considered identifiable if they can be identified directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity (for example, their name associated with their telephone number or e-mail address).
By reading this Privacy Policy, the User is informed about the processing of their personal data carried out by Sociedade de Desenvolvimento da Quinta do Colmeal, LDA through the website www.colmealhotel.com .
PURPOSES OF PERSONAL DATA PROCESSING
The personal data we collect and process through the above-mentioned Website will only be used for the following purposes:
- Manage the contracting of services carried out through the Website, such as contact requests or reservation management;
- Periodically send communications containing news related to the activities of Sociedade de Desenvolvimento da Quinta do Colmeal, LDA and the sector in which it operates;
- Anonymous and aggregated analysis of the use of the services, to identify Users’ habits and trends, in order to improve the services offered and meet the specific needs of Users;
- In the event of a contractual relationship, the data collected through this Website, together with other data obtained within the scope of the contractual relationship, will be used for human resources management, to ensure compliance with legal obligations and to provide employees with the necessary means to carry out their professional activities;
- Compliance with national and international legal provisions, or execution of an order issued by the competent judicial authorities;
- Compliance with legal obligations arising from applicable data protection legislation, as well as for the exercise of data subjects’ rights, in particular the defence of a right in legal proceedings.
Sociedade de Desenvolvimento da Quinta do Colmeal, LDA guarantees the confidentiality of all data provided. Nevertheless, although Sociedade de Desenvolvimento da Quinta do Colmeal, LDA collects and otherwise processes data securely and in a manner that prevents its loss or manipulation, using the most appropriate techniques for this purpose, it should be noted that the collection of data over open networks does not allow personal data to circulate under conditions of absolute security, and there is a risk that such data may be accessed and used by unauthorised third parties.
Failure to provide data marked as mandatory may result in the inability to respond to the data subject’s request.
LAWFULNESS OF PERSONAL DATA PROCESSING
Sociedade de Desenvolvimento da Quinta do Colmeal, LDA processes Users’ data:
- when they provide their free, specific, informed and unambiguous consent to the processing of their personal data for specific purposes; and/or
- when it is necessary for the performance of a contract to which the data User is a party, or for taking steps at the User’s request prior to entering into a contract; and/or
- to comply with legal obligations to which Sociedade de Desenvolvimento da Quinta do Colmeal, LDA is subject; and/or
- for the purposes of the legitimate interests pursued by Sociedade de Desenvolvimento da Quinta do Colmeal, LDA or by third parties, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject that require the protection of personal data.
The User guarantees that the information provided is true, accurate, complete and up to date, and is responsible for any damage or loss, whether direct or indirect, that may result from a breach of this obligation.
Where the data provided belongs to a third party, the User guarantees that they have informed that third party of the aspects contained in this document and obtained their authorisation to provide their data to Sociedade de Desenvolvimento da Quinta do Colmeal, LDA for the purposes indicated.
RETENTION PERIOD
Sociedade de Desenvolvimento da Quinta do Colmeal, LDA only retains and processes your personal data for the period necessary or required to fulfil the purposes described above, applying appropriate information retention criteria to each processing activity and in accordance with applicable legal and regulatory obligations.
Sociedade de Desenvolvimento da Quinta do Colmeal, LDA retains personal data in its systems in such a way that it is possible to identify the data subjects according to the following criteria:
- for a period no longer than that required to fulfil the purposes for which the data was collected, provided that legal or contractual obligations do not provide otherwise;
- to comply with specific legal or contractual obligations;
- where applicable and lawful, until the Data Subject requests to object to or erase the data.
DISCLOSURE OF DATA
In addition to disclosures made in compliance with legal obligations, the personal data of the Data Subject may be accessed, in addition to Sociedade de Desenvolvimento da Quinta do Colmeal, LDA, by:
- external service providers of Sociedade de Desenvolvimento da Quinta do Colmeal, LDA, in their capacity as processors;
- national and international companies belonging to the same group as Sociedade de Desenvolvimento da Quinta do Colmeal, LDA;
- authorities in general, administrations, public entities and bodies, both national and international;
- Sociedade de Desenvolvimento da Quinta do Colmeal, LDA
INTERNATIONAL DATA TRANSFERS
The personal data collected will be processed within the European Economic Area, with no international transfers of data to third countries or international organisations.
In the event that personal data is processed outside the European Economic Area, this will only take place upon the adoption of appropriate safeguards and the required level of protection, in accordance with personal data protection legislation.
INFORMATION SECURITY
Sociedade de Desenvolvimento da Quinta do Colmeal, LDA has implemented appropriate technical and organisational security measures to ensure the security of the personal data provided by the User, with the aim of preventing its alteration, loss, processing and/or unauthorised access, taking into account the current state of technology, the nature of the data stored and the risks to which they are exposed.
Personal data is processed with the level of protection legally required to ensure its security and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology. The User acknowledges and accepts that security measures on the Internet are not impenetrable.
Where Sociedade de Desenvolvimento da Quinta do Colmeal, LDA engages other entities to provide services involving the disclosure of personal data, such entities will be required to adopt the necessary technical and organisational measures to protect personal data against destruction, loss, alteration, disclosure, unauthorised access or any other type of unlawful processing.
EXERCISE OF RIGHTS
In accordance with the provisions of the GDPR, the User may exercise their rights of access, rectification and, where applicable, restriction of processing, erasure, data portability, objection and withdrawal of consent, under the terms of the GDPR, by submitting a written request through any of the following means, specifying the right or rights they wish to exercise:
E-mail: info@colmealhotel.com
Postal address: Quinta do Colmeal District: Guarda Municipality: Figueira de Castelo Rodrigo Parish: Colmeal e Vilar Torpim 6440 061
SUPERVISORY AUTHORITY
The User also has the right to lodge a complaint with the Comissão Nacional de Proteção de Dados in relation to matters concerning the exercise of their rights and the protection of their personal data, if they consider that their data protection rights have been violated.
THIRD-PARTY PAGES
The Website may contain advertising, links or other content that link to or redirect to pages and services of suppliers, advertisers, affiliates, sponsors of Sociedade de Desenvolvimento da Quinta do Colmeal, LDA and other third parties.
However, Sociedade de Desenvolvimento da Quinta do Colmeal, LDA does not control the content or links appearing on such pages and is not responsible for the practices used by such pages or websites. Sociedade de Desenvolvimento da Quinta do Colmeal, LDA advises Users to review the privacy policy of such pages, as well as their terms and conditions.
Searching or interacting with any other website, including those that contain an external link to the Website, is subject to the terms and conditions of that website. Under no circumstances is Sociedade de Desenvolvimento da Quinta do Colmeal, LDA responsible for such access and use.
DATA PROCESSING CARRIED OUT BY THE COMPANY THAT DEVELOPS AND MANAGES THE WEBSITE IN ITS CAPACITY AS AN INDEPENDENT DATA CONTROLLER
Without prejudice to the processing of data collected through the Website being the responsibility of Sociedade de Desenvolvimento da Quinta do Colmeal, LDA, as identified above in Section 1. of this Privacy Policy, we inform the User that MIRAIFUTURE PORTUGAL, LDA., with registered office at Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil and NIPC 515 139 092, may, in specific situations, act as Data Controller, independently determining the purposes and means of processing.
This occurs, in particular, in relation to data processed to ensure the operation, maintenance and security of the booking engine.
In such situations, the User’s data will be processed in accordance with the information below:
- Purpose: to ensure the operation, security and continuous improvement of the Website;
- Lawful basis: legitimate interest;
- Retention period: for the period strictly necessary to fulfil these purposes.
Mirai ensures that, even in these situations, it only processes the data that is strictly necessary, adopting appropriate technical and organisational measures to ensure its security and confidentiality.
The User may exercise the rights referred to in Section 9., by submitting a written request through any of the following means, specifying the right or rights they wish to exercise:
E-mail: portugal@mirai.com
Postal address: Buganvília Plaza 1, Quinta do Lago, 8153-013 Almancil
The User may also exercise the rights provided for in Section 10.
CHANGES TO THE PRIVACY POLICY
In order to ensure that this document remains appropriate, Sociedade de Desenvolvimento da Quinta do Colmeal, LDA reserves the right to review this Privacy Policy at any time it considers appropriate. Users are therefore advised to check this privacy policy regularly and/or each time they access the Website.
Updated on 9/09/2026.